Your SiteGround affiliate account will be suspended in 14 days

Do you got an email from the siteground team stated that “your siteground affiliate account will be suspended in 14”.

Will my siteground affiliate account get suspended permanently?

If you got this email, then you are in the right place.

I’m writing this article on 23 October 2020.

On 22 October, I got this email from the siteground team that my affiliate account will be suspended in 14 days. It shows that the siteground affiliate account will be suspended from November 5, 2020.

It’s true, many affiliates got this email from the siteground affiliate team that their account will be suspended soon.

If you are a siteground affiliate, but not got this suspended mail, then look below what it states.

What siteground says about that your affiliate account will be suspended in 14 days

SiteGround says that they have decided to discontinue the affiliate program in your region.

It is not a temporary suspension, but it is a permanent suspension of your siteground affiliate account.

Why siteground affiliate close operations in your region

Siteground says that taking this decision was not easy for us and we have many good loyal affiliates like you who have partnered with us for years.

Siteground also added that due to poor performance indicators and growing regulatory complexities in some regions, it becomes ineffective to support program there.

Poor performance indicator of the affiliate program

The reason for the siteground team states that,

The affiliate program is a pay-for-performance model, where the amount is paid to every sale made through the affiliate partners.

The commission rates are typical for the hosting industry, which we offer to our partners and it is highest out there and traditionally they exceed the value of the initial sale.

This is the reason why we monitor KPIs such as referred accounts lifetime span and value and renewal rates, which determine the ability to secure fair revenue for our partners and the long term sustainability of the program.

Siteground team says that their latest analysis indicates that overall, the sales coming from your region have deteriorating KPIs, including among others alarmingly low renewal rates, higher cancellation rate than program averages, and short life span of the referred accounts.

(KPI – key performance indicator)

Regulatory and tax compliances

Another negative trend that we have been monitoring in your region and several others is the heavier regulations and growing tax complexities that impose an additional financial and bureaucratic burden on the program.

All these factors impose a growing financial risk for us and we can no longer guarantee the sustainability of the program in the long run. That is why we have taken the hard decision to discontinue operations in your region and several others.

What does this mean for everyone who got this account suspended email from the siteground affiliate team?

  • In 14 days’ time, we will suspend your affiliate account which means that you no longer will be able to log into your Affiliate area. If you are a SiteGround client as well, you will still be able to access the User Area but you will no longer have access to its Affiliate section.
  • Your outstanding affiliate sales, accumulated prior to the account suspension, will be processed as per our standard terms and conditions. All approved commissions will be duly paid out to you. No commission will be due for sales generated after the suspension date.
  • We kindly ask you to remove all SiteGround-related information, including banners, logos, reviews, and links from your website prior to November 5, 2020, to prevent generating new affiliate sales and violating the SiteGround Affiliate ToS. As per section 9 of our ToS, we revoke your right to use our trademark and other brand items.

Final words from Siteground affiliate team

Finally, we would like to say a big thank you for partnering with us and recommending SiteGround! We wish you lots of success with your initiatives in the future!

– SiteGround Team

Here is a screenshot of the mail received from the SiteGround affiliate team

siteground affiliate account will be suspended - Email
My Mail screenshot

Siteground hosting affiliate from my point of view

Siteground is a really good hosting company for more than a decade. It is also one of the wordpress recommended hosting companies.

More than that, it is also a more suitable company for beginners. They always have more affordable plans. 

One of the best things about siteground is its customer support. As a beginner, my first website was hosted in the siteground and their customer support is much more impressed me.

So, I still recommend it to many beginners. When it comes to hosting affiliates, the siteground is also one of the top paying affiliate program providers in hosting.

It is a sad thing for the affiliate marketers, to get the email which states “your siteground affiliate account will be suspended in 14 days”.

If you have not got this mail from siteground affiliate, then you are lucky and move on with confidence.

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